Q1. How long is this promotion valid for?

A1. The promo is valid for six (6) months. Promo period is from May 18, 2022 to November 18, 2022.

Q2. Who is eligible for the lowered conversion rates?

A2. PNB-PAL Mabuhay Miles Mastercard Credit Card cardholders are eligible for the lowered rewards conversion promo. They are as follows:

1. PNB-PAL Mabuhay Miles World Mastercard

2. PNB-PAL Mabuhay Miles Platinum Mastercard

3. PNB-PAL Mabuhay Miles NOW Mastercard

Q3. How can I convert my PNB rewards points to Mabuhay Miles?

A3. You can convert your PNB rewards points either by:

i. Sending your accomplished Rewards Redemption Form via email to PNB Credit Cards at PNBCreditCards@pnb.com.ph or

ii. Calling PNB Cards 24/7 Customer Service Hotline at (+632) 8818-9818 or Domestic Toll Free (DTF) 1800-10-818-9818.

Q4. How can I sign up as Mabuhay Miles member?

A4. You can sign up here to become a Mabuhay Miles member.

Q5. How long are Mabuhay Miles valid for?

A5. Mabuhay Miles do not expire for engaged members. Engaged members are those who have undertaken any valid activities within 2 years.

Q6. Can the Miles earned be transferred to another person who has a MM membership?

A6. Yes, the Mabuhay Miles earned can be transferred given both parties have a valid Mabuhay Miles membership number.

I. Qualification:

1. The program is open to the following active PNB Cardholders:

a. PNB-PAL Mabuhay Miles World Mastercard

b. PNB-PAL Mabuhay Miles Platinum Mastercard

c. PNB-PAL Mabuhay Miles NOW Mastercard

II. Promo Period and Offer/s:

1. Promo period is from May 18, 2022 to November 18, 2022.

2. The spend-to-point conversion on the following products shall apply within the promo period.

3. PNB-PAL Mabuhay Miles World Mastercard cardholders with P30 = 1 point conversion shall continue to enjoy the same spend-to-point conversion.

III. Terms and Conditions:

1. PNB Card should be active during the promo period.

2. The earned points of the supplementary cardholder are pooled under the account of the principal cardholder.

3. PNB Rewards Points are non-transferrable.

4. Qualified installment amortizations billed within the promo period are qualified for this spend-to-point conversion offer. Outstanding amortizations not yet posted to the account will not immediately earn points.

5. All matters and disputes will be subject to the final decision of PNB. All decisions made pertaining to the promo, in concurrence with the DTI, will be deemed final.

6. The PNB Credit Cards’ Rewards Program Terms and Conditions and the Terms and Conditions Governing the Issuance and Use of PNB Credit Cards are incorporated herein by reference and made an integral part thereof.