Forgot Password
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Forgot Password

Complete the fields below to reset your password. Note that the OTP code will be sent to your registered email address.
Member ID
You can find your member ID on emails we’ve sent to you. If you are unable to locate your member ID? Please contact customer care center (+632) 8855-8888.
This field is required
Membership number should be 9 digits
Security question
This field is required
This field is required
Forgot security question & answer?
New password
Minimum of five (5) and a maximum of eight (8) characters.
Must include one number
Must contain at least 1 upper and 1 lower case for letters
Must include one special character.
Passwords must match
OTP code
This field is required
Invalid characters
OTP must has 6 character
Enter code displayed on the left
This field is required
Please enter correct code